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Terms of Service

How Agents is intended to be used.

Agreement

  • By using Agents, you agree to these terms.
  • Agents is operated by Darkmatter AI Labs, a trading name of Reentry Systems Unipessoal Lda., registered in Portugal.

Accounts and access

  • Use accurate information when creating an account and keep credentials secure.
  • You are responsible for activity under your account; let us know if you suspect unauthorized use.

Acceptable use

  • Do not attempt to disrupt the service, bypass security, or abuse rate limits.
  • Only run workflows you have permission to execute and follow the acceptable use policies of connected providers.
  • You must comply with applicable laws, including EU regulations where applicable.

Data handling

  • We store workflows, execution metadata, and logs to operate and troubleshoot the product.
  • Data sent to third-party integrations is subject to their terms; avoid sending sensitive data unless required.
  • See our Privacy Policy for details on how we handle personal data.

Service and liability

  • Features may change or be discontinued as the product evolves.
  • The service is provided as-is; we aim for high availability but do not guarantee uninterrupted access.
  • To the extent permitted by law, our liability is limited to the amount you paid for the service in the preceding 12 months.

Governing law

  • These terms are governed by the laws of Portugal.
  • Disputes shall be resolved in the courts of Portugal, without prejudice to any mandatory consumer protection rights in your jurisdiction.

Contact

  • Darkmatter AI Labs (Reentry Systems Unipessoal Lda.), Portugal.
  • For questions about these terms: support@darkmatter.is

Last updated: Dec 20, 2025

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